Enterprise Search Europe – Conference Programme

Tuesday 29 April 2014

09.15 - 09.30
Welcome from the Conference Chair
Martin White, Managing Director, Intranet Focus Ltd, UK
09.30 - 10.30
KEYNOTE: Decision Sourcing – Decision Making for the Agile Social Enterprise
Dale Roberts, Vice President, Professional Services, Artesian Solutions
Rooven Pakkiri, Social Business Consultant

In today’s fast-moving business environment, businesses must juggle multiple flows of information, many of which are managed with social tools. Dale Roberts and his co-author Rooven Pakkiri have looked in detail at how businesses make choices within this complex ecosystem. In his Keynote to Enterprise Search Europe, Dale Roberts will summarise the outcomes of their work, and consider the implications for information management and search management to support effective decision making.

Dale will be joined by Rooven Pakkiri to take questions from the audience.

kindly sponsored by
10.30 - 11.00
Track A — Open Source

Open source search applications are becoming widely used for a range of search applications. In this track, three contrasting case studies from France, The Netherlands and Germany reveal key insights into the successful strategy, planning and execution of open source applications.

Track B — SharePoint Search

During 2013, organisations have begun to use SharePoint 2013 for a range of document and collaboration management applications. This track explores the opportunities and challenges in making effective use of the search functionality of SP2013.

11.00 - 11.40
CASE STUDY: Adoption of Open Source Enterprise Search for an SME
Cedric Ulmer, CEO, France Labs

Swiss IT company DBI Services used Apache Solr and Datafari for its search application. This presentation outlines the implementation process and reports on the initial reactions of users."

11.00 - 11.40
Lessons Learnt from Early Adopters of SP2013
Agnes Molnar, CEO, Search Explained, Hungary

SharePoint expert Agnes Molnar will summarise the outcomes of projects, workshops and webinars that she has undertaken in 2013 to provide an assessment of the lessons learnt from organisations starting to make substantial use of the search capabilities of SharePoint 2013.

11.40 - 12.20
CASE STUDY: Migrating FAST ESP to Solr at Reed Business International
Ronald Hobbs, Internet Development Manager, Reed Business International

A case study describing the strategy, planning and execution of a migration project at Reed Business International, the multinational media publishing division of Reed Elsevier. The project goal was to ensure that there was no impact on the numerous communities or applications using the search service, and at the same time to lower the ongoing cost of ownership.

11.40 - 12.20
CASE STUDY: Implementing a Search-based Paradigm for the Pharmaceutical Industry

This presentation will describe how a pharmaceutical company used SharePoint 2013 to solve the issue of disparate content sources, using metadata based on the Drug Information Association guidelines, and search-based navigation based on terms the users were familiar with.

12.20 - 13.00
CASE STUDY: Implementing Search for the After Sales Portal at MAN Truck and Bus
Galina Hinova, Project Manager, IntraFind Software AG

An examination of MAN Truck and Bus' development of a portal that provides access to many different kinds of vehicle repair and maintenance information for a wide range of users, including employees, importers, and service partners. The portal search has been built around IntraFind's iFinder, a Lucene Core search engine, with a number of add-ons.

12.20 - 13.00
Enterprise Search Implementation Challenges in Dutch Government Organisations
Jon Peter van den Oever, Consultant, NewSync Technologies

Enterprise Search implementations face new challenges in Central Government in the Netherlands. From 2017, all Ministries must work completely digitally. This will have a major impact on ICT infrastructure, working methods, and Enterprise Search deployments. Added to this, Microsoft SharePoint 2013 and HP RM8 (TRIM) are using Integrated Search, and new Search products are entering the market. Jon Peter van den Oever will share extensive experience of more than 30 Enterprise Search implementations and consulting projects.

13.00 - 14.15
Track A — Big Data

Businesses are discovering that Big Data is not the sole solution to making better informed business decisions, but needs to be integrated with information from other corporate repositories and applications. This track shows you how.

Track B — Search Management

Successful search is not just a project or a one-off technology implementation. An effective search environment that meets the needs of your organisation and employees, customers or partners requires ongoing effort to manage and adapt to user needs and changing business conditions.

14.15 - 14.55
CASE STUDY: An Enterprise Search Architecture for the Big Data Era
Iain Fletcher, Director, Accenture

Based on case study materials from two recent enterprise search projects, this presentation will describe how to develop an agile, scalable and future-proof enterprise search platform, built on an architecture that works with both open source and commercial products.

14.15 - 14.55
CASE STUDY: Implementing Website Search in a Major University
Dan Jackson, Senior Web Architect, University College London

UCL is one of the world's leading universities. This presentation will explore the challenges of managing a programme of work to improve the search experience in a complex organisation.

14.55 - 15.35
Fostering Collaboration Using Analytics and Real-Time Big Data Search
Nick Brown, Innovation & Technology Architect, AstraZeneca

The AstraZeneca R&D search platform leverages millions of internal and external documents, delivering search-based applications to support business growth and connect scientists. This case study describes the development of a search platform with over 55 million documents and showcases a range of scientific and business applications, including the use of mobile apps.

14.55 - 15.35
CASE STUDY: Search at the Centre of the Enterprise Information Ecosystem
Jennifer English Wallenberg, Consultant, Jennifer English Consulting

Using search logs from your search engine can provide detailed insights into how business owners can improve search for their customers. This session looks at how these techniques lie at the heart of an intranet site serving over 90,000 employees at one of the largest health maintenance organisations in the US.

kindly sponsored by
15.35 - 16.00

16.00 - 16.40
CASE STUDY: UBS Neo: From Multiple Independent Customer Applications to One Unified Platform
Gerard Dwan, Director of Customer Engagement, Attivio
Peter Philipp, Managing Director Europe, Attivio

In 2013, UBS unveiled UBS Neo, their unified cross-asset investment banking platform, providing a 360-degree view of any investment topic - from initial idea to trade execution. The central means of finding information from UBS Neo is through advanced enterprise search functionality powered by a universal index that includes hundreds of data sources  - structured and unstructured - related to companies, people, pricing and more. This session will highlight how UBS integrated more than 90 independent applications in a schema-neutral index that  eliminates constant building and updating of data models in order to join and present information.

16.00 - 16.40
Discovering Information in Enterprise Search Results: Opinions from End Users
Paul Cleverley, Researcher, Robert Gordon University

Paul Cleverley discusses the findings of an international survey of petroleum engineers from numerous companies on the usefulness of various enterprise search results. The survey results suggest new ways that enterprise search could help professionals discover information that they may otherwise miss.

16.45 - 17.30
Plenary Session: Search Clinic Panel

17.30 - 18.30

Join us for informal drinks, and an opportunity to catch up with fellow delegates, speakers and sponsors to continue the day’s discussions.

19.00 - 20.00

In association with

Venue: The Marquis of Westminster, 50 Warwick Way, SW1V 1RY

Once again Enterprise Search Europe is teaming up with the London and Cambridge Enterprise Search Meetup Groups to hold a joint social event in a local pub to round off the first day of the conference. Snacks and drinks will be served. More details and to reserve your free place, visit http://www.meetup.com/es-london/events/168386712/

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