Meet our Speaker: Kara Pernice

16 April 2013

Kara_Pernice_150pxKara Pernice is the Managing Director at Nielsen Norman Group. At Enterprise Search Europe she will be presenting a plenary session on intranet search usability. Here she tells us more.

Tell us a little about you, your background and your current role.

I first dipped my toes into intranet design in the mid-1990's when an FTP site was an intranet. I later worked on Lotus Notes design and research, and learned an incredible amount from that experience. Working at Nielsen Norman Group, where my current job role is Managing Director, I am able to conduct the type of research we deem important; and I have some great clients with very large-scale intranets and the challenges that go with these scenarios.

What will you be talking about at Enterprise Search Europe? Why have you chosen this subject?

I'll be talking about some of the usability issues and fixes I currently see with search at organisations.

Name some key challenges faced by you or your clients and how are they being overcome?

There are so many to list: I suppose one of the biggest is knowing what content they already have, editing, and harnessing it all in to a cohesive design where people can find the information they need.

What do you see as major trends in the Enterprise Search field?

Filtering and tagging

What do you enjoy the most about your job in this industry?

Conducting behavioural research

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Kara Pernice is the Managing Director at Nielsen Norman Group, where she combines her 20-plus years of research knowledge with design experience and business education to help organisations create interfaces which are usable, useful, and surpass business goals. Kara's talk will be part of the closing plenary panel on Thursday afternoon (16 May).

  • For a full programme, click here
  • Register here

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