Enterprise Search Europe – Conference Programme


Monday 24 October
Setting the Scene

One of the two objectives of Enterprise Search Europe is to provide an integrated perspective of enterprise search and information retrieval.  Our opening Keynote sets the agenda for the Conference.  David Hawking has an international reputation in information retrieval research dating back to 1991. His research led to the development of the Panoptic search engine at CSIRO, Australia with the support of the Australia National University.  Panoptic was spun out from CSIRO in 2006 and renamed Funnelback after the Australian spider. Following Professor Hawking’s Keynote, a panel of experts from both the search and IR communities discuss his views before inviting responses from delegates. 

After a networking break, Adriaan Bloem looks at the enterprise search business in Europe, highlighting the strong competitive position held by many of the European search vendors. One example is the development of search-based applications, and Laura Wilber from Exalead outlines the potential of SBA, illustrated with some case studies. 

After lunch the Conference divides into two tracks. The Tools and Techniques track covers issues such as search analytics and search evaluation. Throughout this track there will be a strong focus on case studies to illustrate the tools and techniques in practice. In the parallel Making Search Work track we have presentations focusing on the implementation and management of enterprise search, making use of both commercial and open-source search applications. 

The day ends with a novel feature of Enterprise Search Europe, where rapporteurs join speakers in a plenary session to present the highlights of the day so that every delegate is able to take advantage of the knowledge and experience of our speakers.  Join us at the end of this opening day for an informal drinks reception (organised in partnership with the London and Cambridge Enterprise Search Meetup groups) to meet the Enterprise Search Europe speakers and continue the day’s discussions.

09.00 - 09.20
Welcome
Martin White, Managing Director, Intranet Focus Ltd and author of ‘Enterprise Search’

Welcome and introduction to the conference themes


09.20 - 10.15
KEYNOTE: How Can Academic and Industry Research Make you and your Customers Happy?
David Hawking, Chief Scientist, Funnelback Australian National University

R&D effort underpins the notable success of today’s web search engines. Among the research contributions which make our lives more productive are efficient crawling, indexing and query processing algorithms, machine-learning ranking functions, query classification and targeted response, geo-location, and intelligently targeted advertising. Across the world’s enterprises there is the potential to gain similar economic benefit from effective search, through more effective ecommerce, lower cost legal discovery, more effective external communication and marketing, and greater employee productivity. 

In his keynote, Professor Hawking explores examples of how research delivers big gains for enterprise search. Focusing on how research breakthroughs can be adapted and translated to enterprise search, he explains how research on topics relevant to enterprise search is gathering momentum, supported by initiatives such as TREC, CLEF, IRFS and NTCIR.


10.15 - 10.45
PANEL SESSION: Bringing Enterprise Search and Information Retrieval Together
Paul Clough, Senior Lecturer, Information School, University of Sheffield
Damon Fordham, Senior Consultant
Nick Patience, Research Director Information Management, The 451 Group

The panel will lead a discussion of the keynote presentation and then invite delegates to give their views on the issues raised by Professor Hawking. The session will conclude with the presentation of the 2011 UKeiG Tony Kent Strix Award to Professor Alan Smeaton of Dublin City University. This award is presented annually in recognition of an outstanding contribution to the field of information retrieval. The award is sponsored by ASLIB and the Chemical Information and Computer Applications Group of the Royal Society of Chemistry.


10.45 - 11.15
Coffee Break

11.15 - 11.50
Trends in the European Search Market
Alan Pelz-Sharpe, Research Director for Content Management & Collaboration, 451 Research

11.50 - 12.30
Search-Based Applications: A Pragmatic Response to Big Data Challenges
Laura Wilber, Solutions Analyst, Exalead SA

kindly sponsored by
12.30 - 13.30
Networking Lunch Sponsored by Comperio

Track A — Tools and TechniquesTrack B — Making Search Work
13.40 - 14.20
Increase Competitiveness with Intelligent Search
Helge Legernes, Co-founder, Findwise
13.40 - 14.20
The Complexities of Simplification – Scaling Real World Search Solutions Without Losing Precision
14.20 - 15.00
When Search Meets Awareness
Thierry Hubert, CEO, Darwin Ecosystem
14.20 - 15.00
How do I Find that Expert for my Project?
Ville Nahkuri, Director, Enterprise Search
15.00 - 15.20
Coffee Break

15.20 - 16.00
A Taxonomy of Enterprise Search
Tony Russell-Rose, Managing Director, UXLabs and co-author of Designing the Search Experience
15.20 - 16.00
Understanding User Expectations
Richard Pinder, Senior Vice President, EMEA, Smartlogic
16.00 - 16.40
The Challenges of Multilingual Search
Paul Clough, Senior Lecturer, Information School, University of Sheffield
16.00 - 16.40
Expanding the Value of Enterprise Search
Mike Davis, Senior Analyst
16.40 - 17.15
Plenary Session: The Business Case for Search
Charlie Hull, Managing Director, Flax
David Hawking, Chief Scientist, Funnelback Australian National University
Helge Legernes, Co-founder, Findwise
Alan Pelz-Sharpe, Research Director for Content Management & Collaboration, 451 Research

Following a report back by the Track rapporteurs Charlie Hull will chair an Expert Panel session at which a group of search experts will answer questions from delegates about the issues that they face in meeting business and user requirements for a high-performance search experience. 


18.30 - 20.30
Reception

All delegates are invited to join speakers and other distinguished guests for drinks and discussions with the conference speakers and fellow enterprise search professionals to celebrate the launch of Enterprise Search Europe. Organised in partnership with the London and Cambridge Enterprise Search Meetup groups. Enterprise search meetups are regularly hosted in London, Cambridge, Oslo, and Frankfurt.

Sponsored By
In partnership with
 

Tuesday 25 October
Setting the Scene

The second objective of Enterprise Search Europe is to provide a forum for the exchange of experience on search engine implementation.  To set the scene for Day Two Damon Fordham, a Senior Consultant at 3i - a leading private equity company based in the UK - describes the project undertaken by 3i to select an enterprise search technology. He covers the background to the project, business case and benefits and looks at how 3i is using search to help in knowledge management initiatives aligned with corporate goals, as well as how search is giving access to the 3i workforce both at their desks and on the move.

One of the important trends in search technology over the last few years has been the wide-spread adoption of open source search software. Charlie Hull, from search specialists Flax, shows how flexible and affordable open source search software can be used to build accurate and highly scalable business applications. The presentation includes a case study on how Flax used open source search software to build a new media monitoring framework for Durrants, part of Gorkana Group, the UK’s leading PR planning, monitoring and analysis company.

The morning session concludes with presentations that describe best practice in search implementation and insights into search performance from a detailed analysis of search log statistics.

The afternoon begins with parallel tracks which will be reported back in the concluding session of Enterprise Search Europe.  The closing plenary paper is given by Dr Stavri Nikolov, in which he reports on the outcomes of a European Commission-funded high-level workshop on the future of enterprise search which takes place a week before the Conference. 

The final round-table session gives the session Chairman a chance to reflect on the outcomes of the event, and provides delegates with the opportunity to highlight what they’d like to see be included in Enterprise Search Europe 2012.

09.00 - 09.15
Day Two Welcome
Martin White, Managing Director, Intranet Focus Ltd and author of ‘Enterprise Search’

Welcome and introduction to Day Two’s conference themes


09.15 - 10.00
KEYNOTE : Implementing Search to aid Knowledge Management
Damon Fordham, Senior Consultant

In this keynote case study, Damon Fordham discusses how private equity firm 3i has adopted enterprise search to help in knowledge management initiatives aligned with corporate goals, and how search is being used to provide access to 3i’s workforce both in the office and on the move. Enterprise search at 3i also has a role to play in legal, compliance and the core investment business.

Damon shares insights into how 3i made a business case for enterprise search, issues faced during rollout, and future directions for the technology


10.00 - 10.45
Building a Strong Business Foundation with Open Source Search
Charlie Hull, Managing Director, Flax
Stephen Wicks, Gorkana Group

10.45 - 11.15
Coffee Break

11.15 - 11.55
Implementing Search - Challenges, Users’ Needs and Business Requirements
Valentin Richter, CEO and Founder, Raytion GmbH
André Schaefer, Project Lead, Raytion

11.55 - 12.35
How to Make your Silent Search Users Talk: Actions Speak Louder than Words
David Gaulin, Vice-President Professional Services, Norconex Inc.

kindly sponsored by
12.35 - 13.45
Networking Lunch Sponsored by Comperio

Track A — Tools and TechniquesTrack B — Making Search Work
13.45 - 14.25
Semantic Search at an International Financial Institution
Paul Groenewoud, Enterprise Search Consultant, handshake it solutions gmbh
13.45 - 14.25
Case Study: A New Chapter for the Guardian Books Website
Martin Belam, Lead UX and Information Architect, Guardian News and Media
Daithi O'Crualaoich, Software Developer, Guardian News & Media
14.25 - 15.05
Implementing and Benchmarking Search at The National Archives
Tim Gollins, Head of Digital Preservation, The National Archives
14.25 - 15.05
Unified Search across all Enterprise Content
Manuel Brunner, Head of Projects & Services
15.05 - 15.25
Coffee Break

15.25 - 16.05
The Future of Enterprise Search in the European Union
Stavri Nikolov, Senior Scientist, Institute for Prospective Technological Studies (IPTS), Joint Research Centre (JRC), European Commission

16.05 - 16.45
PANEL SESSION: The Future of Search
Martin Belam, Lead UX and Information Architect, Guardian News and Media
Mike Davis, Senior Analyst
Charlie Hull, Managing Director, Flax
Valentin Richter, CEO and Founder, Raytion GmbH

We want to make sure you return to your organisations with all your questions answered so this final session will give delegates an opportunity to ask the panel of experts about any aspect of the technology, implementation, applications and future development of enterprise search. 


Platinum Sponsor
Raytion
Gold Sponsors
Concept SearchingFindwise
IntraFind Software AGSmartlogic
Lunch Sponsor
Comperio
Reception Sponsor
Exalead SA
Lanyard Sponsor
Funnelback UK Ltd
Display Boards by
Basis TechnologyCoveo
Perfect Search CorporationSearch Technologies
Sinequa
Industry Partners
BCSEnterprise Search Cambridge
Enterprise Search London
Media Sponsors
ECM PlusEnterprise Search Center
FUMSI
 
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